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It Takes Bugs to Build Trust

In the volatile world of crypto, trust is everything. But trust is also fragile. Protocols now know that to keep users, investors, and regulators onside, they must go beyond promises and marketing. They must prove, publicly, that their code can withstand attack. The most effective way to do that is to pay outsiders to break it.

This is the logic behind bug bounty programs: structured incentives for independent researchers to probe systems for weaknesses. And the numbers are eye-catching. According to HackenProof, a leading crowdsourced security platform, individual protocols have paid out millions in rewards. NEAR, for example, has distributed more than $2.6 million to ethical hackers; Sui has paid over $1.7 million.

“It’s not about shame, it’s about strength,” says Dmytro Matviiv, CEO of HackenProof. “When a protocol spends millions on security bounties, it signals to the market that they take protection seriously. That builds trust.”

Why Pay Hackers?

Traditional security audits remain essential, but they are snapshots in time. Once the audit is complete, the code evolves, the attack surface shifts, and new threats emerge. A bug bounty program, by contrast, is continuous. With thousands of eyes on the code, vulnerabilities are more likely to be found before criminals exploit them.

Matviiv explains: “If you do audits with a private company, maybe two or three people check your system. In a crowdsourced contest, 50 or 100 researchers review it, each bringing different expertise. It’s more eyes, more attention, better results.”

For exchanges and DeFi protocols, the optics matter. Rankings like CoinGecko’s trust score now factor bug bounty programs heavily. A live bounty shows that a platform is under constant review; a missing one can signal complacency. “Many of the exchanges that were hacked had no active bug bounty, or ignored reports for months,” Matviiv notes.

Big Money, Bigger Incentives

The payouts are significant. HackenProof cites examples where single contests distribute $85,000 across multiple researchers, while some individuals have made seven-figure sums from a single critical discovery.

This spending is not frivolous, it is insurance. Paying $1 million to white-hat hackers today can prevent a $100 million exploit tomorrow. In a sector where billions are locked in protocols, the math is compelling.

Transparency is another benefit. NEAR, for instance, publishes details of major bugs found and what was paid. This openness reassures users and attracts developers who see security as a sign of maturity. 

“If a project spends millions on bounties, it means they understand the importance of safety,” Matviiv says.

From Cost to Competitive Advantage

What was once a niche practice is becoming standard. Regulators are taking note. In Dubai, as part of the rules in obtaining a VARA license, projects must implement robust monitoring and security controls. These include, but are not limited to, practices such as bug bounty programs, penetration testing and continuous threat monitoring. Malaysia is expected to follow suit for banks in 2026.

For projects seeking adoption, security is no longer optional. It is a differentiator. By funding bug bounty programs, protocols not only protect themselves but actively market their seriousness. “It’s a virtuous circle,” says Matviiv. “The more you spend on bounties, the more secure you are, and the more trust you earn.”

The Bottom Line

In crypto, nothing undermines confidence like a hack. Yet paradoxically, publicising bugs, and the money paid to fix them, has become a path to credibility. As Matviiv puts it: “It takes bugs to build trust.”